These Terms of Service ("Terms") govern your use of the Auvora application and related services (the "App"), provided by Auvora ("we," "us," or "our"). Auvora is a personal habit-tracking and self-improvement application. By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.
These Terms work together with our Privacy Policy, which explains how we handle your data.
1. Who may use Auvora
You must be at least 16 years old (or the minimum age of digital consent in your country) to use Auvora. If you are under the age of majority where you live, you may use the App only with the involvement of a parent or guardian. By using the App, you confirm that you meet these requirements.
2. Your account
To use most features you create an account (by email and password, or by signing in with Google or Apple). You agree to provide accurate information, to keep your login credentials secure, and to be responsible for all activity under your account. Tell us promptly at auvora@email.cz if you believe your account has been used without your permission. You can delete your account and data at any time in Settings → Privacy & Data.
3. Licence to use the App
We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the App for your own personal, non-commercial purposes, in accordance with these Terms and the rules of the app store you downloaded it from. All rights not expressly granted are reserved.
4. Your content
You keep ownership of the content you create in the App — your habits, journal entries, goals, check-ins, and other data ("Your Content"). You grant us a limited licence to host, store, back up, and process Your Content solely to operate and provide the App to you (for example, to sync it across your devices and, where you choose, to run the optional AI features). We do not claim ownership of Your Content and we do not sell it.
You are responsible for Your Content and confirm you have the right to store it. Do not upload content that is illegal, infringes someone else's rights, or that you do not have the right to share.
5. Acceptable use
You agree not to:
- use the App for any unlawful purpose or in violation of these Terms;
- infringe the rights of others, or upload malicious, harmful, or offensive content;
- attempt to disrupt, attack, overload, or gain unauthorised access to the App or its systems;
- copy, scrape, reverse-engineer, decompile, or attempt to extract the source code of the App, except to the extent this restriction is prohibited by law;
- manipulate or falsify experience points, streaks, or leaderboard standings, or otherwise cheat or interfere with the fairness of the App's features;
- impersonate any person, or use a handle that is offensive, misleading, or infringes a trademark;
- resell, sublicense, or commercially exploit the App without our permission.
6. Social features
Social features (such as Rivals and the Arena) are optional and off by default. If you use them, only the limited information described in our Privacy Policy is visible to others (for example, a handle you choose and a progress figure). You are responsible for the handle and any information you choose to make visible, and you must follow the acceptable-use rules above. We may remove handles or content, or restrict access to social features, where they break these Terms.
7. AI features — important disclaimer
The App offers optional AI features (the Coach and Journal AI), which are powered by a third-party provider (Google). These features generate responses automatically. Their output may be inaccurate, incomplete, or unsuitable for your situation, and is provided for informational and motivational purposes only.
The AI features are not professional advice. The Coach is not a doctor, therapist, dietitian, financial adviser, lawyer, or other licensed professional, and nothing it says is medical, psychological, legal, or financial advice. Do not rely on AI output for important decisions, and always use your own judgement.
8. Health and wellbeing
Auvora is a self-improvement tool, not a medical device or a healthcare, mental-health, or emergency service. Nothing in the App is medical or mental-health advice or treatment. Consult a qualified professional before making decisions about your health, exercise, diet, or wellbeing, and never disregard professional advice because of something in the App. If you are in crisis or may be a danger to yourself or others, contact your local emergency services or a qualified professional immediately.
9. Subscriptions, purchases, and billing
Auvora offers a free tier and optional paid features ("Premium"), available as auto-renewing subscriptions and/or a one-time purchase. Current prices and options are shown in the App and at the point of purchase.
- Billing. Payments are processed by the Apple App Store or Google Play under their terms. We do not receive your payment-card details.
- Auto-renewal. Subscriptions renew automatically for the same period unless you cancel at least 24 hours before the current period ends. Your account is charged for renewal within the window set by the store.
- Managing and cancelling. You manage or cancel a subscription in your Apple or Google account settings, not from within the App. Cancelling stops future renewals; you keep access until the end of the paid period.
- Free trials. Where a free trial is offered, it converts to a paid subscription unless you cancel before the trial ends.
- Refunds. Refunds are handled by the app store under its own policy; we generally cannot process refunds directly. This does not affect any statutory rights you have as a consumer.
- Price changes. We may change prices for future periods; changes do not affect the period you have already paid for, and material changes are notified as required by the store and applicable law.
10. Third-party services
The App relies on third-party services — including the Apple App Store and Google Play, Google (for the AI features), and our infrastructure providers Supabase and Vercel. Your use of those services may be subject to their own terms. We are not responsible for third-party services or their availability.
11. Intellectual property
The App, its software, design, content we provide, and the Auvora name and logo are owned by us or our licensors and are protected by intellectual-property laws. Except for Your Content and the licence granted to you above, you may not copy, modify, distribute, sell, or create derivative works from the App without our written permission.
12. Availability and changes to the App
We work to keep the App available and reliable, but we do not guarantee that it will always be uninterrupted or error-free. We may add, change, suspend, or remove features, and we may release updates. Some features depend on your device, your connection, and third-party services.
13. Termination
You may stop using the App and delete your account at any time. We may suspend or end your access if you materially breach these Terms, or where we are required to by law. When your access ends, the licence in Section 3 ends; sections that by their nature should survive (such as content ownership, disclaimers, limitation of liability, and governing law) continue to apply.
14. Disclaimers
To the fullest extent permitted by law, the App is provided "as is" and "as available," without warranties of any kind, whether express or implied. We do not warrant that the App will meet your goals, be error-free, or be available at all times. Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under the law that applies to you, including mandatory consumer protections.
15. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, or for any loss of data, profits, or goodwill, arising from your use of (or inability to use) the App. Our total liability to you for any claim relating to the App is limited to the greater of the amount you paid us for the App in the 12 months before the claim, or EUR 50.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under applicable law. If you are a consumer, you keep all mandatory rights granted to you by the law of your country of residence.
16. Indemnity
To the extent permitted by law, you agree to be responsible for claims, losses, and costs that arise from your misuse of the App or your breach of these Terms.
17. Governing law and disputes
These Terms are governed by the laws of the Czech Republic, without regard to its conflict-of-law rules. If you are a consumer resident in the European Union, you also keep the protection of the mandatory laws of your country of residence, and you may bring proceedings there. The European Commission provides an online dispute-resolution platform at ec.europa.eu/consumers/odr.
18. Changes to these Terms
We may update these Terms from time to time. We will update the "Last updated" date above and, for material changes, notify you in the App. Your continued use of Auvora after the changes take effect means you accept the updated Terms. If you do not agree to a change, stop using the App and, if you wish, delete your account.
19. Contact
Questions about these Terms? Contact us at auvora@email.cz.